1. TERMS OF SERVICE
1.1. These terms of service constitute the agreement between BJL Technologies Pty Limited (we or us) and the end user (you, your or customer). By activating or using any of the services, you represent that you are authorized to enter into this agreement and that you have read and understood the terms and conditions of this agreement.
1.2. Additional terms may apply to your use of some of our services. If so, we will tell you what those terms are. If there is any conflict between these terms and any additional terms, the additional terms will prevail.
2. OUR SERVICES
2.1. We are not obliged to provide services unless we accept your application. We can decide whether or not to accept any application.
2.2. You understand that the VoIP service is not a traditional phone service and is provided on a best efforts basis. We will use all reasonable endeavors to make our services available to you at all times, however things beyond our control such as power outages or the performance of your IP connection to our service may disrupt the service we provide.
2.3. You accept that our services are not required to support emergency calls.
2.4. Unless otherwise agreed, we do not provide or support your internet connection. You accept that BJL Technologies service might not be compatible with non-voice communications equipment such as alarms, fax machines, Foxtel.
3. CHARGES AND PAYMENT
3.1. To use our payable services you must have a credit balance on your account and agree to use the provided internet pre-deposit or Credit Card deposit facilities to deposit a credit balance onto your account and this can be done online at or provided by your bank.
3.2. We reserve the right to change our rates from time to time and if we increase any rates we will give you as much notice as reasonably possible. The latest rates are available on our website: www.ucmm.com.au.
3.3. You are responsible for your account and must pay our charges regardless of whether you or someone else uses those services.
3.4. If you wish to raise a billing dispute you must notify us in email within 30 days of your account being debited or you will be deemed to have waived your right to a refund.
3.5. No refunds will be provided for any unused credit balances. A credit balance for an account that has been inactive for 6 months will be lost.
4. USING OUR SERVICES
4.1. You must not use our services (or permit our services to be used) in a way that: breaks any laws or infringes anyone’s rights or in a way which is malicious, obscene or offensive.
4.2. You agree to provide us with accurate and correct information so we can provide you with the necessary services or contact you if required from time to time.
4.3. We can suspend or restrict the services we provide you at any time if:
i) you resell any of our services;
ii) you do not use the service sensibly and within our reasonable use guidelines set out in 4.4 below;
iii) we believe that you have breached any of our terms and conditions.
4.4. Unlimited local and worldwide minutes on BJL Technologies plans are available on the basis of reasonable use. If you use the service in a way that is inconsistent with the normal use for your service or plan we may:
i) monitor and investigate your usage; and
ii) suspend and/or withdraw the Service; or
iii) charge our standard per minute rate for additional calls
4.4 You must keep secure any password or PIN number which is used by you to access our services and ensure that is it not disclosed to any unauthorized person. You must also change your password or PIN number if we ask you to do so.
4.5. If your service is cancelled, terminated or reallocated you will relinquish and discontinue use of any numbers, voicemail access numbers and/or web portals assigned to you by The technologies.
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