Standard Features and Functionality of all VoIP Bundles & Plans

Inbound Calls
Simultaneous Ring / One number: Receive call to up to five phones all ring simultaneously, or by a variety of business rules
Call Forwarding or trunking: Setup calls to forward when you are on the phone or if you do not answer
Do Not Disturb: Automatically forward calls to voicemail or play busy tone if you do not wish to be disturbed
Call Waiting: Choose whether to answer another call if you are already on the phone
Call Rejection Options: Choose whether to accept calls from Anonymous callers and specify your own list of blacklisted numbers
Call Screening Options: Choose whether to screen all or just anonymous incoming calls
Voicemail Service: Set your Voicemail PIN number and select whether to disable the service
Auto Attendant: Create your own auto attendant prompts for callers

Directed or Group Call Pickup: Pickup an incoming call to another phone on your account

Outbound VoIP Calls
Authorisation PIN Code: Setup an authorisation Pin Code to protect any calls made on your account
Speed Dial: Program 8 speed dial numbers so you can quickly make calls by entering a single digit
Dial by Name: Can't remember a phone number? Dial the person's name using the alphabetic digits 2-9 on your keypad and the system will automatically search your contacts for the number
Call Privacy and Caller ID: Choose whether to make anonymous calls by blocking or replacing your own Caller ID
Last Number Redial: Dial *66 to redial the last number you called. Select your confirmation options here

Call Return: Dial *69 to dial the last number that called you. Select your confirmation options here

Advanced Features

Call Recording: Setup your call recording options for all your inbound and outbound calls are automatically recorded or not

Conferencing: Use your UCMM number and create a room to talk with others at the same time
Remote Call Back: Call your UCMM number from any phone. When you hear ringing, hang up and you will be called back - so you can make a call from UCMM!
Remote Dial Tone: Make calls from your UCMM account from another phone by remotely dialling in to initiate the call
Call Transfers: During a call you can transfer the other person to a new number by dialing #0 for an attended transfer or ## for a blind transfer
Wake up Call: You can ask UCMM to send you a wake up call

Caller Tunes & Hold Music: Upload your own MP3's to replace ringing when people call you and setup your own music on hold

Preferences

Auto Topup & Notifications: Automatically topup your account and change acount balance and call duration notification thresholds when making calls

Personal Information: Change your personal details including the name and caller ID displayed when making calls.
Extension Dialing: Setup a short extension number for each line on your account to dial your numbers more quickly
Time and Login Options: Set your preferred language, timezone and date options.
Calendar/Task Alarm Calls: If you enable an alarm on a calendar or task event UCMM will call you with a reminder. Set your options for this service here
Time Schedules: Change the default settings for time schedules such as your hours of work and available hours
Voice Quality & Networking: Choose your voice and video call quality preferences and network preferences

Contact information

• Address:North Parramatta NSW 2151 Australia

• Mail Us: info@ucmm.com.au

• Phone: +61 02 9890 9788

• Fax: +61 02 9890 8947

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